0403 821 821 [email protected]

FAQ

FAQ about Antenna, TV Aerial, Satellite, Solar & CCTV Services & Products throughout the Wollongong and Illawarra Regions

FAQ

How long have you been in business?

26 years. ADT Antennas completed its first satellite dish installing project at the Wollongong Spanish club in February 1996. This gave the Spanish community in the Illawarra the opportunity to view live TV direct from TVE Spain and the European Bouquet on Asia Sat 2. It was the first commercial installation in Australia.

What regulations/certification do your team comply with?

We comply with the training requirements of the Australian Federal Government and Australian Communication and Media Authority (ACMA).

ACMA – National Cabler Registered

Certified technician for,

CCTV cabling

Structured cabling

Coaxial cabling

Fibre optic – NBN

DATA cabling

Patch panel fit off

Telephone cabling

Alarm cabling

Master Security License

Connect disconnect License

WPCG Accreditation – Petrol stations

National License to perform High-Risk Work

WorkCover NSW

Elevated Work Platform over 13m

Working at Heights

Welding & Fabrication

 

Do you guarantee your work?

We offer comprehensive post-installation support. All products come with their manufacturer’s warranty on all parts. 

Can you install and repair Antennas?

We carry a range of Antennas designed for the latest in Freeview digital television.
Our antennas are designed for 3D and DVBT2, so you can be assured of reliability in the future.
We use quality products from Bitek, Kingray, Matchmaster, Alcad, Hills, and Ikuzi.
You can be sure that our products are designed for the best television reception now and in the future.

Do you specialise in satellite TV installation?

 

Yes. We are a qualified network of independent installers, repair technicians, and other communications service providers.

At ADT Antennas, we handle all your satellite, aerials, phone, and TV needs with confidence. No matter what your requirements are, we deliver a full range of solutions for commercial and residential customers. These include installations, repairs, and maintenance works to ensure you get the right result when fitting new equipment or are upgrading existing equipment. Beyond the works, we offer comprehensive post-installation support with a no-quibble guarantee on all parts and labour.

 All members of our team have extensive experience in the commercial and residential sectors, handling all project sizes. This includes projects for homeowners as well as property management companies, housing associations, estate agents, schools, hospitals, and other commercial clients. Our expertise also extends to the industrial and construction industries.

 If a problem arises with your satellite system we can help get you up and running again.

 ADT Antenna offers a wide range of repair and installation work for our customers. Some of the most common faults to arise are (no satellite signal being received) this can be due to a dish being knocked offline or strong winds moving the dish. A satellite dish to work correctly has to be set with a satellite meter/signal finder.

 Blocked satellite signals from obstructions such as trees, buildings, or temporary fixtures such as scaffolding would generally require the dish to be re-sited. Sometimes to overcome an obstruction the dish may need to be located on a chimney to gain a satellite signal, this is something that general installers do not undertake, however, an independent company/engineer would be able to do this as they carry their own liability insurance.

At ADT Antennas we have been employing a team of experienced engineers working throughout Wollongong and surrounding areas in Sydney. As a result, we can advise and install everything when it comes to satellite TV installation works.

For which networks and services are you authorised?

ADT Antenna has an authorised team of technicians for, NHK World Network. SelectTv, The Filipino Channel / ABS CBN, MisTv, Vision Asia, ConnectTv, EWTN, Australian Christian Channel, GlobeCast Australia. We are also specialised in TvPlus & MySat.

Can you deal with pixilation?

Yes. ADT Antennae has got you covered. Our technicians can carry out a comprehensive test measuring strength and noise margins to ensure we give you the correct advice. Our expert technicians at ADT Antennas are always there to assist you and absorb all the problems when you are spending quality time in front of the TV.

Do you offer discounts?

We offer reduced charges to:-

Aged pensioners

Returned Servicemen

Ambulance officers

What are your service hours?

Our service hours are:-

Monday to Friday 8 am to 6 pm

Saturday & Sunday 8 am to 3 pm

Emergency after-hours service is available

FAQ about Antenna, TV Aerial, Satellite, Solar & CCTV